How do I connect my Facebook account to CareFunnels?

Following the steps below, you will be able to connect your Facebook pages with CareFunnels.

1. If you have already connected your Facebook pages from any profile previously and want to add some new pages, you will have to 'Remove' the application from your Facebook Settings >  Business Integration section on your Facebook account and follow the steps below all over again as demonstrated in the image below. 

2. To add all your Facebook pages, it is necessary that you have Admin rights. It is mandatory for you to log yourself in with the same profile that has all the pages in which you are an admin.

Due to Facebook's recent API changes, it will no longer promote posting to Facebook personal profiles, however, you can add pages from different profiles for Social Planner.

To get started, please go to Social Planner (Located in Marketing in your sidebar menu). In the top right corner of Social Planner, there is a Setting option (Gear icon). Please navigate to Settings by clicking it.

The next step is to click on Connect a new Facebook page of the table as shown below to manage multiple Facebook Pages.

If you're connecting any profile for the first time, you will have to make sure you give all the permissions to it. Please click Continue to complete the authorization process for fetching the Facebook page(s).

It will list all the Facebook pages for this profile, select the list of the ones you wish to connect for Social Planner.

Last but not least, all of the selected pages in the previous step will be listed down showing a successful connection; as shown in the image below. 

Following these instructions, you can add as many pages as you wish from the same or different Facebook profiles.

Facebook has two types of Pages - Classic and New Page experience. If you are using the Classic page, please follow the above flow. If you are using New Page Experience, they will be required to add access to the following role: